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Abstract illustration for “User Activity Monitoring (UAM)”: eye above analytics bars

User Activity Monitoring (UAM)

User Activity Monitoring (UAM) is the practice of tracking and recording the digital activity of people within an organization to detect security risks, support investigations, and analyze productivity.

Anexet Team
August 10, 2026Read 5 min

What UAM covers

User activity monitoring (UAM) records what people do on company systems: which programs they use, which sites they visit, which files they touch and which devices they connect. Each of these events becomes an activity record, and UAM is the practice of collecting and reviewing those records as a whole.

The practice does not decide by itself what is acceptable. A written policy sets the purpose, the scope, and the people allowed to look at the data. Without that policy, a tool built to protect the company can drift into controlling individuals, so the scope should be defined before the first agent is installed.

What a UAM agent records

An agent on each workstation sends records to a central store. What it captures depends on the profile set for the machine, on company policy and on the legal framework where the employee works.

AreaWhat it recordsWhy it matters
Active and idle timeWhen the workstation is in use and when it is left unattendedSeparates working time from absence and supports timesheets
Application usageRunning programs and the time they spend in the foregroundShows which tools people really use and which ones nobody opens
Web activityVisited websites, search queries, and time spent on each siteReveals work done outside approved tools
File operationsFiles opened, changed, copied, renamed or deleted, with their pathsTraces where a document went and who moved it
CommunicationEmail, messages, and file transfers in messaging appsCovers channels through which sensitive data often leaves the company
Devices and printingClipboard use, print jobs, and USB device connectionsShows the copy paths that bypass the network
ScreenshotsPeriodic screen captures, when the profile enables themGives visual evidence and is the most sensitive type of data

Why organizations run UAM

Most deployments pursue three goals. The first one usually shapes the design of the others.

  • Security: a baseline of normal work makes deviations visible, such as large copies at night. This is the core of insider threat detection.
  • Investigations: after a leak or a policy breach, the records show who did what, when, and on which system, which is what disciplinary and legal reviews need.
  • Working time: aggregated data shows active hours, the mix of applications and idle time by team, which supports timesheets and capacity planning.

UAM, DLP, UEBA, and SIEM

These terms overlap, but each answers a different question. Data loss prevention asks where sensitive data may go and blocks transfers that break the rules. UAM asks what each person did, and data transfer is only one part of that picture.

User and entity behavior analytics applies statistics and machine learning to such records to score unusual behavior. A SIEM collects security logs from many systems and correlates them. UAM supplies the activity detail that the other two can use, and many programs run all three side by side.

Who may review the data

Monitoring data is sensitive in its own right, so access should be narrower than the data itself. Separate the people who set the policy from the people who read the records day to day, and tie each reading to a defined purpose. This also belongs to insider risk management, which works as a process rather than as a tool.

RoleWhat they reviewCondition
Security analystIncident responseTimelines around a specific alert or caseAccess is tied to an open case and logged
HR partnerEmployee relationsSummary reports on working timeOnly after a documented request and a legal check
IT administratorAgent managementAgent status and profile settingsNo reading of the content of activity records
EmployeeThe person monitoredThe written policy and the scope that applies to themInformed in advance, before monitoring starts

How Anexet records activity

The Anexet Activity module runs on endpoint agents for Windows, Linux, and macOS. Each agent profile decides which activity is recorded, so different groups of workstations can run under different rules.

The profile console shows these choices in one place: PC activity monitoring with an inactivity timeout, clipboard control, and a keylogger toggle. Screenshots and other capture types are set in the same profile. The second frame shows the result on a user's timeline.

Agent profile settings: each capture type, including the keylogger, is switched on or off per profile.

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Employee monitoring is regulated differently in each country. Under the GDPR it needs a legal basis, proportionality to a stated purpose, data minimization, and transparency toward employees. US law is more permissive but varies by state, and in some countries works councils must approve the system before it goes live.

Good practice is almost the same everywhere: a written policy, a defined purpose such as security rather than micromanagement, and access controls on the monitoring data. A UAM program should watch company systems and activity, not the private life of the person behind them. Building profiles of employees raises its own legal questions.

RequirementApplies toStatus
Transparency to employeesStaff in the EU and UK under the GDPRMandatory
Impact assessmentSystematic monitoring of employeesUsually required
Works council approvalGermany and the NetherlandsRequired
Written noticeSome US statesVaries by state

Where to start

Start with the question the monitoring must answer, then collect the smallest set of activity records that answers it. A program built to capture every signal tends to be switched off, while a narrow one with a clear owner keeps running.

Keep the data on infrastructure you control. With on-premise deployment, activity records stay inside the company, which matters when the monitoring data is itself sensitive.

Further reading: How does a security officer identify an insider using the DLP system?.

Monitoring that people understand is easier to defend than monitoring nobody can explain.

Anexet Team

How Anexet handles this

The Anexet Activity module is a full UAM implementation, deployed via on-premise endpoint agents across Windows, Linux, and macOS workstations:

All activity data stays on the customer's on-premise infrastructure. The vendor has no access to monitored content. This is a deliberate design choice for organizations whose monitoring data is itself sensitive (financial institutions, government, defense).

  • Activity capture

    active/idle time tracking, application foreground duration, web and search activity, file operations, messaging and email activity, clipboard and printing events, USB device connections, and (configurable) periodic screenshots.

  • Productivity analytics

    aggregated reports on active hours, application mix, and idle time by user, team, or department, including timesheet-style reporting.

  • User relations graph

    visualization of communication patterns between users, helping identify unusual collaboration or data-sharing relationships.

  • Risk Analysis engine

    scores each user across eight pre-built risk categories, with trend dashboards and configurable threshold-based alerts via the Notification manager (email, syslog, Telegram).

Anexet Activity module

Learn more

Frequently Asked Questions

Common questions about this term and how Anexet handles it.

Not in an organizational setting. Surveillance means covert, continuous observation of a person. UAM is usually run with employee notification, a defined purpose, and policy limits on its scope.

DLP focuses on keeping sensitive data inside controlled channels. UAM monitors overall user activity, and data transfer is only one part of it. In practice, the two often overlap.

In the EU and UK, yes. GDPR requires transparency, so employees must be informed. Good practice is a clear monitoring policy communicated to staff.

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